This was a phishing simulation
Good news — this was a test, run by Pagabo Group, and no real harm was done.
Everybody makes mistakes — the goal of these exercises is simply to help all of us get better at spotting the real thing together. This isn't about blame.
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Want to talk it through, or unsure what gave it away? Reach out to the IT & Security team at it@pagabogroup.com — we're happy to help.